For the utmost convenience of our players, 1xBet offers multiple communication channels accessible worldwide, ensuring easy and efficient support for all users.
- Online chat;
- Email;
- Contact phone number.
Each of these options is distinguished by its response speed. Below, we describe the accuracy of the response for each communication channel.
Online Chat
The preferred method for users is online chat. This option is valued for its speed and ease of resolving issues. Its main features are:
- Available 24/7;
- Highly professional 1xBet staff work directly with clients;
- The chat icon is located on the screen in all sections of the official site;
- Response time is instantaneous.
These fundamental features make the chat option the most attractive among others.
The official company email address is [email protected]. This method is valued for several clear advantages, such as:
- Providing a broad and detailed description of the issue;
- Offering recommendations to improve the quality of the company’s services;
- Attaching various images, screenshots, videos, and audios.
Please note that this method is not recommended for those seeking an immediate response. Emails are processed during business hours, and a response can be expected within 24 hours. If the issue requires further investigation, it may take a few days.
Contact Phone Number
The last but not least option is the phone number 8 (800) 301 77 89. The features of this option include:
- Support for conversation in any language;
- Suitable for those who prefer to discuss their question verbally;
- However, despite many advantages, it is still necessary to consider the business hours for most queries. On weekends or holidays, it is better to use online chat.
If you need a quick response or assistance outside standard hours, the online chat option remains available 24/7, ensuring that help is accessible at any time.
